stainless steel roasted cacao cocoa beans peeling shell shelling machine

1. How long will the transportation take?

Depending on your quantity, for goods, we have in stock. Delivery takes a few days to comply with your request to replace the plug or other configurations. For regular order, by ocean shipping takes 20-40 days. For small machines, express delivery for 3-8 days.  

2. Are you a manufacturer or distributor?

We are an experienced manufacturer and exporter. We own a technical team comprised of over-average experts in R&D and innovation. Notably, we own high-level factories and cooperating factories who can offer efficient manufacturing and high-end products when dealing with a bulk order.

3. How do I know about the details and quality of your machine?

First, we have product brochures covering all details including parameter, material, output, etc. of most of our production lines; secondly, we can provide you with videos filmed on-site with details about the working process and how mechanical parts work during operation; at last, you are warmly welcomed for on-site inspection at our factories. 

4. What certification do you have?

We have ISO, CE, BV, SGS, TUV etc. Please do trust us, we are determined to provide you the best quality equipment.

5. Why choose us?

We have dedicated to the machinery manufactory industry for more than 10 years with a rare negative response. We are time has proven-- client’s response and comments are the most validated evidence.

Technical Consultation: If you encountered with any problems during machine operation, please feel free to contact us, we provide online instruction in a regular working day, or our professional personnel will provide you with customized technical support according to your practical situation.

Maintenance: We can offer you with the maintenance guidance by details through sending you products brochure. Make sure you have read the owner’s manual and follow the steps during operation. Regular maintenance of machine can prolong the service life of machine so as to save your investment in repair.

Components: The extra components are not free of charge, but we can guarantee you that all the components are manufactured strictly meeting requirements in a contract and the relevant national standards on exporting items.