Tuya Smart Access Control Keyless Electronic Key Code Door Locks With APP And Code For Aluminum Frame Sliding Door With Doorbell

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 What  SERVICE we can provide?

1. Warranty time: 1 year

2. After-sale service: full life.

3. Warranty rules:

a. Artificial damage will be not in warranty rules.

b. When the goods have problem, the customer need to show that with pictures and videos,we will forward to technicians for problem confirmation. 

c.If it is determined that the product is a problem, we will provide free accessories to customers for repair and provide technical support during the 1-year warranty  (Does not include the shipping cost).

d.After the warranty period, we will charge the cost of expensive accessories to the customer for repair, and provide technical support at the same time (Does not include shipping cost).

e.More details will be discussed in the future both sides. 

                         All of our products have obtained CE,RohS certificates.

Target Market
our main markets are Europe,America,South east Asia,India,Middle East and other countries and regions.

Q:Are you a trading company or a manufacturer?
A: We are manufacturer with our own factory,located in Shenzhen,Guangdong.

Q:Where can I get the quotation?
A: We will reply within 8 hours of receiving your inquiry or messages.

Q:What is your MOQ?
A: 1 set.

Q:Can you send samples for free?
A: Smart lock does not support free sample delivery for the time being.But we accept 1 set sample order.You can check our design,process,quality and functions.

Q:How about your lead time?
A: The sample lead time is about 3-5 days after receiving the payment.

Q:What is the delivery time for mass production?
A: 500 sets usually delivered within 20~25 days. Other quantity needs to discuss with both sides.

Q:What are your payment terms?
A: We accept payment via Alibaba,Alipay,Western Union,T/T .

Q:What trade terms can you accept?

A:We accept EXW,FOB,CIF,DAP etc..

Q:Which is the nearest port to you?

A:Our factory located in Shenzhen,normally we load goods at Yantian port / Shekou port.