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                         All of our products have obtained CE,RohS certificates.

What  SERVICE we can provide?

1. Warranty time: 2 years

2. After-sale service: full life.

3.Bluetooth lock can be customized interface; logo; apartment hotel card lock can be customized software language, logo.

4. Warranty rules

a. Artificial damage will be not in warranty rules.

b. When the goods damage, the customer need to show the correct SN with a video, if it is firmware problem, we will try to solve it by sending customers firmware or remotecontrol operating. If it is hardware plate, customers need to send the broken parts back to my company, and then we will send the replace parts to u in vour next order, if u need them urgently, we will send u asap.

C. All charge in warranty rules will be paid by my company, customer need to follow the rules my company require when the goods or replace parts sending back.

d. All support will be free in the warranty time, we will support after the warranty time also,but hardware replacement will be charged, firmware problem will be always free.

e.More details will be discussed in the future both sides.

Above all, Smart lock from Shenzhen Cardoria Technology Co., Ltd. is Provide for your own special, your inquiry as your needs very welcomed.

 Q:Are you a trading company or a manufacturer?
A: we are factory
Q:Where can I get the price?
A: We usually quote within 24 hours of receiving your inquiry. If you are in urgent need of a quote, please call us or let us know in an email to take full account of your inquiry priority.
Q:What is your minimum order quantity?
A: 1 piece
Q:Can you test your quality by sampling?
A: After the price is confirmed, you can send a sample to test our quality.
Q:Can you send samples for free?
A: Smart lock does not support free sample delivery for the time being
Q:When is your delivery date?
A: The delivery time is about 3-5 days after receiving the payment.
Q:What is the delivery time for mass production?
A: Bulk orders have no customization requirements and are usually delivered within 15-20 days.
Q:What is your payment terms?
A: 1. Small sample order for PayPal or third party hosting
2. Wire transfer or Western Union
3. Interview business cash

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