Q1: Why does Toshine stand out when it comes to custom aluminum extrusions?

A:"Yes, we can do that" is the usual answer you'll get from a Customer Service person at Toshine. It's especially true when it comes to custom extrusion challenges like turning orders around in one-half the time compared to what's typical in the market. We've built our business on unequaled service, long-lasting vendor relationships, and quality products. We are now able to use our buying power to pass along to our customers even better pricing with shorter lead times. Toshine has a great track record for coming through in a pinch on custom aluminum extrusions. That's true whether the project requires a fast quote (cutting the time to design and engineer a new shape), or the ability to quote a rare 12" to 16" (or larger) extrusion shape.

Q2: How do you rate Toshine's willingness to be flexible and ability work with small orders?

A:Frequently, aluminum supply companies, not unlike other industries, may not want to deal with – and can't handle – a custom aluminum extrusion order unless it meets certain minimum volume criteria. That's especially true with custom extrusions when the spec includes or involves machining, forming and mechanical finishing followed by a specialized anodized finish or a custom color. Economically speaking, they simply can't drop down to smaller quantities and still get the order done profitably.  Toshine takes special pride in being agile and small enough to be able to make a custom extrusion order happen for any order size. Even when it involves complex combinations of fabrication, color and finish.

Q3: How does Toshine handle custom colors and finishes?

A: One of the most important things we do for custom extrusion customers is to be an expert resource on all the options that exist for custom colors and finishes. An architect, designer or OEM project manager creating something for a new or unique space may have a definite vision for the finished look they want to achieve. We don't, however, expect them to know the ins and outs of aluminum finishes . . . from anodizing, powder coating and wet painting to all the different mechanical finishes that are available. A designer or architect may call out "brushed finish" when what they actually want is a satin anodized finish. The two finishes are completely different. One is a mechanical finish, and the other is a chemical finish. The looks, and the costs, are very different.

Q4: Can I add my logo on the profiles or packing?
A: Yes,OEM and ODM are available for us.
But you should send us the Trademark authorization letter. 

Q5: How can I do if I couldn't reach the MOQ?
A: Best price based on big quantity. For standard profiles we will not request MOQ. As well as for the first order of custom profiles, but in the second order we will request you MOQ500kg. In addition, for not commonly used standatd profiles, we will request you MOQ500kg as well.

Q6: Do you have inspection procedures for profiles?
A: 100% self-inspection before shipping.
Q5: Can we mix the 20ft container?
A: Yes,if the items are meet our MOQ. 

Q7: Can I have a visit to your factory before the order?
A: Sure,welcome to visit our factory.
Our factory is near Shenyang Taoxian Airport.We can pick you up in the airport. 
Hotel booking service is available .