Small Pellet Stove Wood Burning Hearth Wood Camping Stove

Packing

We send the machine picture which you order . then packing it with standard export wooden box after you confirm machine is ok .
Different machines package will different . we supply standard export wooden box ,carton box package . if big machine and production line machine it will be loaded in the container directly 

Delivery

1.Delivery by sea :After delivery it to seaport . will tell you the shipping time and addrive time . Finally , send all origin documents to you by Express for free .
2.Delivery by Express to your door (DHL/TNT/Fedex/UPS etc ) or by air to your city airport .Will tell you the Express tracking number
3.Delivery to the warehouse which you reques . Will tell you
logistic or express tracking number 

Service before sale

Insist on quality first the production standard, every machine before leave the factory we test it ensure the quality is good. 

Service on sale

We are confident that we sell our machines to customers at low prices and activated. Professionally and patiently introduction
pictures and video to show machine

Service after sale

1, Free insurance for goods
2, 24 hours online to solve any

questions.Supply manual book and technical support,maintain video to help you.

Questions/Answer

1,What is the voltage/phase for this machine ?

220V 50Hz/single phase ,380V 50Hz/three phase , 110V 60Hz/single phase also can made as  the clients' need
2,What is the Mode of transportation ?
LCL and FCL by ship ,By Express (DHL,TNT, Fedex etc) ,By air
3,How long can we get the goods?
we usually delivery in 3-5 working days, we will inform you shipping time based on your seaport.
4,How long is the guarantee?
we promise guarantee as one year for non-human damage factor.
5,How should I do if meet some trouble while using?
we can supply English manual book and also take a video for showing how to resolve the problems or dispatch our worker to your factory.
6,What about Payment term?
T/T(Telegraphic Transfer )-30% as prepayment by T/T, after seen the copy of the B/L sent by fax,
the balance of 70% should be effected . Western Union ,L/C ,Trade Assurance,Etc.
7,What's your MOQ
1 set
8, How can i contact with you ?
You can send inquiry to me .
Aslo can contact with me by Cellphone/Wechat / Whatsapp /Viber: +86 15890162785.
Skype: bella-yize,QQ: 3162296161.