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warranty : 5Years ,If you have any operate question ,we have professional engineer to guide you .and if you have any question ,feel free to contact with us any time ,we are always here.

 Company Information

Zhengzhou Olow Machinery Co.,Ltd. have more than 10 years export history ,we focus on biomass energy machinery include biomass pellet mill ,pellet stove ,briquette machine and so on ,we have our own design and development team to design all our products,our severial stable processing factory to manufacture products ,at the same time ,our own strict quality control team to make sure all our machine with high quality .Perfect pre-sales and after-sales supply to every buyers .so we can suply long warranty for all our machines   .

1)This is the first time I buy this kind of machine, is it easy to operate? 

This machine is very easy to operate ,there are english manual to show how to use machine. 

also we have professional engineer to guide you .and if you have any question ,just feel free to contact with us any time ,we are always here.

2)How about the quality ?

We supply 5 years warranty ,why ?because we know our quality,with our plelet mill ,you can use above 10 years at least .if you also don't want to buy a pellet mill with many problem every day ,pls choose us .

3)how about the delivery time ?

About delivery time ,if the machine you order we have stock ,we can delivery in one week ,but if not , we need to confirm the delivery time according to your order quantity and type .usually 15 days will be OK for us .