Superhouse small sliding windows custom double glazed aluminium sliding windows attached to fixed windows with flysceen

Q:What is your main product?

A:We can supply aluminum windows and doors system (including profile, hardware, accessories, glass) as well as the finished products ready for installation.

Q:How can I get my price from you?

A:It is based on buyer's specific requirement, so pls provide below info to help us quote exact price for you.

 1) Shop drawing / window schedule to show the window dimensions, quantity and type; 

 2) Frame color; 

 3) Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).

Q:What kind of service do you provide?
A:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.

Q:Are your products certificated?
A:Yes! our products meet Australian standard and NFRC standard and also we will make our product tested and certificated if you required.

Q:What is your payment terms?
A:Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.

Q:Do your windows come with the glass installed?
A:We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and if easy for our buyer to install the whole windows/doors. Onsite glazed are recommended for big sized products.

Q:What is your warranty? What can we do in case of problems?
A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.

Q:What is your delivery time?
A: 28 days after deposit and drawing confirmed.