Custom food packaging paper ziplock pouch flat bottom coffee bag with clear window

FAQ

1. Q: Are you a manufacturer or a middleman? 
A: We are a manufacturer specialize in varieties of OEM/ODM bags including plastic bags, paper bags, poly bags, eva bags founded in 2009 with well-equipped testing facilities and strong technical force.

2. Q: How can I place an order?
A: You can contact us by email. Please supply the details of your requirements as accurately as possible. So we can send you the offer immediately. And you can contact by Skype, Trade Manager or other instant ways, for fear of any delays. 

3. Q: When can I get the price?
A: Usually we quote our best price within 12 hours after getting your inquiry. You'd better supply your detailed quantity, material, size, logo, and then I will give you an accurate quotation.

4. Q: How can I get a sample to check your quality?
A: After price confirmation, you can require for samples to check our quality. It's free to make a blank sample to check the design and paper quality; however you should afford the express freight charges.
As to a printed sample, we will charge you $100-$300 for the cost on Molding & Printing. This charge will be part of the payment for your order.

5. Q: What kind of format is suitable for printing?
A: AI, PSD, CDR, etc.

6. Q: What about the lead time for mass production?
A: Honestly, it depends on the order quantity, and the season you place the order.

7. Q: How long does it take before I receive the samples?
A: After you pay the sample charge and send us confirmed format, the samples will be ready in 3-7days.
The samples will be sent to you via express and arrive in 3-5 days.

8. Q: How long does it take to ship the total goods to the destination?
A: The shipping time is usually during 3-7days if by express delivery. If shipped by sea, it may take 15-20 days to arrive Asia and the east of America, 21-28 days to arrive South America, about 15 days to Australia and almost a mouth to Europe.

9. Q: Can you tell me the payment terms you can accept?
A: Yes, we can accept T/T, PayPal, Western Union. 
T/T(30%deposit,70%balance pay before shippment)