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Q 1. What's the payment term?
A: We accept T/T 30% deposit and 70% balance against copy of B/L or L/C at sight, West Union,VISA,Paypal is also accepted.

Q 2. What is the normal lead time for product orders?
A: Generally it is 1-2 days if the goods are in stock. or it is 5-10 days if the goods are not in stock, it is according to quantity.

Q 3. What is your standard packing?
A: All the goods will be packed by carton box and loaded with pallets. Special packing method can be accepted when needed.hydraulic cylinder rod seal hydraulic rod seal cylinder seal hydraulic seal hydraulic cylinder seal step seal hydraulic step seal rod step seal hydraulic seal gsj seal hydraulic seal htbs hydraulic seal htbs seal gsj hydraulic seal piston seal

Q 4. Could you please tell us the month capacity of your products ?
A: It depends on which model, we produce more than 2500 tons rubber materials per month.

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Q 5. what kind of certificates you have ?
A1: We have been ISO9001:2008 and ISO14001:2004 certified by SGS since 2015.
A2: We have various rubber compounds approved, NSF, ROHS and REACH.

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Q6: How to check the quality of the bulk order?
A1: We provide preproduction samples before mass production for all customers if needed.
A2: We accept third party inspection such as SGS, TUV, INTERTEK, BV, etc.

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Q 7: Do you use any international standards for the rubber products?
A: Yes, we mainly use ASTM D2000 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc. 

Q8: What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, FPM(FKM), NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ), FFKM, Liquid Silicone, Sponge, etc.

Q9: Does NUOANKE Rubber provide maintenance on tooling?
A: NUOANKE Rubber maintains all tooling and will replace as needed.

Q10: How many empolyees you have?
A:We have 165 empolyees at time of December 2016.