Ice cream roll machine

Best after-sale services:

Never warried about the machine trouble .

1,Free site planning, Design and manufacture products depend on customers’ special requirement.

2,The product is 100% full inspection before delivery and ensure the product is qualified.

3,Provide essential technical support, including project design, personnel training,              relevant technical documents, etc.Ensure that customer can operate the equipment alone.

4,One year warranty, free maintenance (except for man-made causes of failure).

5,Our company have professional engineer  team and provides 24 hours online services and technical supports for customers.

6,Provide spare parts and maintenance services lifelong (paid services) and continue to  provide the necessary technical support.

Q1, Are you manufacturer? 

A:Yes, we are manufacturer with more than 10 years' experience. 

Q2, Can you ship the machine to my address?

A:Yes, we could use DHL to express the machine. While transport cost will be higher. Also, it is suitable for the small models.

    If larger machine, we suggest you choose by sea to ship.

Q3,  What is the voltage/phase for this machine?

A:We normally make voltage into 220V/50HZ/Single phase or 380V/50HZ/Three Phase.But it can be made accourding to clients'  demand, like 110V/60HZ/Three phase.

Q4, Do you have manual with the machine?

A:Yes, of course. It is in English version.

Q5, Can you offer us the necessary paper to do the customs clearance?

A:Yes, of course. We will send you the commercial invoice, sales contract, packing list, bill of lading(FOB or CFR, CIF terms), insurance policy (if CIF terms), also CO, FORM E if you need.

Packaging & shipping:  

1.We can load container at:qingdao,shanghai ,ningbo,tianjin,guangzhou etc.

2.Orange provide shipping method:Courier service,Air transport,Sea Transport.

3.Can accept oder:Full container cargo load,Less container load .

4.Our service:EXW,FOB,CIF,CNF,Door to Door etc. 

5.We always choose the most economical and reliable shipping company to ensure you             receive  the goods on time.

6.The tracking number will be provided to you once the consignment is shipped.

Office address: F5, Block 19, Fortune Plaza, Songshan Road, Luohe, Henan, China

Factory address: No.2, Chezhan Road, Shangqiao, Yancheng District, Luohe, Henan, China