Factory supply mixer granulator for pharmacy

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Pre-sales services

* any concerns of our machine by email/phone will be replied ASAP within 24 hours

* according to the customers’ requirements and circumstance to make the best design

* cost/benefit analysis

* to support factory layout

In the sale of services

* we are in charge of installing,debugging and training

* technical guidance of frequently asked questions

After-sales service

* one year guarantee for whole machine except of quick-wear part

* 24 hours technical support by email/phone

* calling, network or door-to-door service

Q1: What are the payment terms?

A: We usually accept payment by T/T, L/C, Western Union or Escrow.

Q2 : Can any of the products be custom imprinted?

A: If you need to print your company logo on the products and that is available to be custom. Or if you have your own designed idea and that will be our honor to customize for you. 

Q3: This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?

A: We are alibaba legitimate certification company (VIP), and we support payment terms like L/C, Escrow, to ensure your safety.

Q4: How to ensure that I received the machine undamaged?

A: At first , our package is standard for shipping, before packing, we will confirm product undamaged, otherwise, please contact within 2days. Because we've bought insurance for you, we or shipping company will be responsible!

Q6 : Where will the orders be shipped from?

A: It will ship from the main ports China. And We will find the shipping company which will offer the best and most economical freight for our customers.