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1. Q: Are you a manufacture? A: Yes, we are a manufacture. Nangong Huizhong factory has been established for 23 years 2. Q: When we creat the artwork, what kind of format is available for printing? A: Usually, PDF, CDR, AI, PSD etc. 3.Q: Can we add our logo to this item? A: Surely, We use laser cutting and silk-screen to print logo. And laser cutting is free for small and simple logo. 4. Q: Do you customize per client request? A: Of course. we can customize per your style or idea, our professional team will design it until you satisfied. 5. Q: How long is the production leadtime? A: Production leadtime depends on the special requirements and quantity of customized products. 6. Q: How many days will it cost for sample and production? A: Stock Sample:3-5 days; Stock Bulk Products: 7-10days Customized Sample: 5-10days; Customized Bulk Products: 25-30days depend on customized way. 7. About Samples We will be happy to send you free samples. 8. About Quality Our factory has been established for 23 years, and we are experienced in the whole process of product manufacturing, therefore, we can ensure the completion of the quality and speed of the order. And: 1.All raw material we used are environmental-friendly 2.Skilful workers care every details in handling the producing and packing processes; 3.Quality Control Department specially responsible for quality checking in each process. 4.We acceptable third party inspection