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1.What's your MOQ?
At present we haven't strict policy for this, so welcome orders with any quantity.

2. Are you a factory or trade company?
We are a manufacturer. You will be weclome to visit our facory or we also can let you see through video.

3. We are not professional for operation and installation of your machine?
While it is not a stumbling block, our machine is easy to operate, no need to professional training, and the instruction manual and video sent to you are enough. What's more, we have professional engineers and they can solve all questions.

4. How about packaging? If machine damaged, what should I do ?
Usually machine is packed with wooden case and standard export carton, plywood carton or as your requirement. Damage haven't happened before, if happen, we will arrange replacement.

5. We haven't do business before, how can I trust your company and machine?
We are a factory with more than 13 years and without amy complaints on Alibaba. and our machine have exported to many countries and have a good feedback.

6. If I want to visit your factory, is the traffic convenient ?
Our company traffic is very convenient, it is only 10 minutes by car or taxi from our city light rail to our company, if you come, I can give you a detail instruction.

7. Does your product have CE certification ?
Yes, all our products passed CE certification

8. If there is not any size meet my need, can I customiz ? 
Yes, just provide me your detail requirement, we can do as yours.