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1.Packaging Specification:

Wooden Packing as Exportand Standard.

2.Delivery time:

10 days after full payment.

3.About Shipping:

We can be responsible for the shipping,of course,we can also accept and cooperate with your agent if you have shipping forwarder in China.

§ ♦ Project Design 

According to the customer actual production environment and production requirements, design

standardized production process scheme. 

§ ♦ Installation Training 
◊According to the need of actual production, provide telephone guidance or production site

  equipment installation and debugging;
◊Provide free food formulation and technical training;
◊Subsequent long-term technical support.

§ ♦ After-sale Safeguard
One year warranty, life-long maintenance;
Provide technical consulting service 24 hours a day;
Problems such as equipment, maintenance personnel provide the phone or on-site troubleshooting

fault response plan.

§ ♦ One year warranty time

From the date which the product is qualified commissioning. Any damage except the wrong

operation during warranty period is repaired freely. But the travel and hotel expenses should be

count on buyer.

§ ♦ Response with 24hour

We value every inquiry sent to us, ensure quick competitive offer within 24 hour.

§ ♦ Techinical support

We are a sales team, with all techinical support from engineer team.

§ ♦ Full document

All necessary document will be provide .

§ ♦ Payment way

We accept multiple terms of payment, such as L/C, T/T, western Union, Money Gram, Alibaba

Tade Asurance.

§ ♦ Oversea service

Engineers available to service machinery overseas. 

The FAQ of machine

Q1: What is your machine guarantee?
A1: Usually the guarantee period is for 1 year, and we will keep contact with our customers for after-sales service. We're aim to produce better machines and let our customers be satisfied.

A2:Send your requirements(shape,size,angle,and picture)and leave your email,we will send you quotation soon.

Q3: If we have problems when using your machine, what should we do?
A3: If you have any problem, just contact us, we will help you to solve it, and if necesary,  we will  arrange our engineers to help you in your country.

Q4: What about the shipping methods?
A4: For urgent order and light weight, you can choose express: FedEx, TNT, DHL or EMS; for heavy weight, you can choose by air or by sea to save cost.

Q5: What’s your delivery time?
A5: Usually we produce within 7-15days after the payment confirmed. It is also depend on the machine itself, if you place order with us, and need to customize the  machine as your requirement, the producing time is longer.

Q6:Which kind of payment method you can accept?

A6:T/T.Western Union,L/C.

GELGOOG Engaged In A Wide Range Of Machine Business, We Provide Best Quality Machines And Solutions For Global Users In Food Processing Machines, Packing Machines, And Other Machinery Fields. From The Single Machine To The Automatic Product Line ,From China To The Whole World. GELGOOG Committed To The Health Food Machine Manufacturing And High Efficiency Producing. We Also Have Development On New Material And Key Technology .

Angela's Whatsapp:  008618539906538

             Skype:  logang86

             Email: angela@

If you are interested in our machine, pls kindly contact with me freely.