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1. When can I get the quotation?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

2. How can I get a sample to check your quality?

Our lanyards are high-end products. If you like to get your own design sample, we can send it to you within 5 days. If you accept our existing sample, we can send you immediately, but shipping cost need to pay by you.Sample cost can be refundable if your bulk order quantity reach our request.

3. What kind of logo files do you accept for printing?

PDF, Core Draw, Adobe Illustrator. We will make a mock for you to reference when we accept your logo.

4. What is your minimum quantity?

Normally, our minimum quantity is 500 pieces per design. Sometimes in order to meet client needs, we accept 100 pieces or more less. The more quantity you need, the more favorable price you will get.

5. How long can I expect to get the sample?

After you pay the sample charge and approval the layout, mostly, the samples will be ready for delivery in 5 days. The samples will be sent to you via express, it is ok to use your own express account or prepay us if you do not have an account.

6. What about the lead time for mass production?

Honestly, it depends on the order quantity and the products you need. Generally speaking, we suggest that you start inquiry more one month before the date you would like to get the products.

7. What is your terms of delivery?

We accept UPS, DHL, TNT, Fedex or Air express etc. You can choose the one which is the most convenient or cost effective for you.