2016 Animatronic Dinosaur Costume Velociraptor Costume

Animatronic Dinosaur Costume Velociraptor Costume

                                              FAQ

1.    Q: What is the MOQ(minimum order quantity)

     A: 0ne

2.    Q: What is your payment terms?

     A: Currently, we accept T/T(Telegraphic Transfer) and Western Union.           Once the order is confirmed, 50% of order amount shall be paid as the   deposit to start production. After the production, remain balance shall be  paid before shipment. In order to keep everything moving forward, buyer is obligated to notify us any payment by sending the bank receipt to us.

3.    Q: What is the difference between silicon and fiberglass?

     A: The silicon rubber dinosaur is animatronic with movements(mouth opening and closing, eyes blink, etc.), but the fiberglass dinosaur is static.

4.    Q: Can the dinosaur Model be used outdoor?

     A: Yes, especially, the silicon rubber has good quality, which can withstand outdoor elements like rain, snow, sun. Cold and hot weather resistant from -20℃ to 70℃(-4℉ to 158℉).

5.    Q: What is the lifespan of your products?

     A:For the silicon products, it is about 10 years. For the fiberglass products, it can last forever indoor and outdoor.

6.    Q: Can you make something that is not in your catalogue?

        A: By far, we can make almost all kinds of dinosaurs, cartoon characters, animals, feel free to send us a picture or your design.

7.    Q:How long is the guarantee?

     A: We provide up to 1 year guarantee. During this period, any breakdown or problem occurred, customer is obligated to send us photos or videos to help us to find out the problem, then we will provide solution to for you to fix it remotely and send you free spare parts if necessary. But shipping cost is of the customer’s account.

8.    Q:How many pcs can put into one 20’GP container?

     A:  It depends on size of products. For 3m long dinosaurs, it is 6 pieces, 5m long dinosaurs, 2 pieces. 2.5m walking dinosaurs, 12 pieces.

9. Q: Is it easy to get your products installed? How?

    A: Yes, it is really easy. We will send you a manual to assist you to finish installation. If needed, we can arrange the engineer, to install the product.

10.Q: How do you pack and deliver your products?

     A: Small size of products will be packed with air bubble film complete unit, as for the big size, they should be cut into several pieces(legs, head, tail, body), assembled in destination after transportation. Normally it is shipped by ocean, and it can be shipped by air as per buyer’s choice.

Design