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Q1. Are you a factory or trading company?
A: Of course we are a factory with 11 years experience in China.

Q2:Where is your factory located? How can I visit there?
A:Our factory is located in Humen Town, Dongguan City, Guangdong Province, China.
It just take 30 minutes to come my company from Guangzhou by high speed rail.

Q3. How Can I order?
Select items-- Send inquiry ---Confirm quotation--- Payment before delivery ---Receive goods---sales service

Q4. Can I get discounts?
A : Our factory have the competitive export price in the market, but we have our good price policy when the order more than 200 pieces.

Q5. Could you add our own logo on the products?
A : Yes. We provide the service such as : change customers' logo, lables customized, tags, wash care label, and custom design.

Q6. The shipping cost is too high, can you give me cheaper shipping cost or free shipping?
A: When we send you the quotation, we will choose several shipping ways for your reference, and you could decide the way according to the quotation.
It's better that you have your own forwarder or agent in China.

Q7.How can I get protected after I paid?
A: We are a Trade Assurance supplier in Alibaba.
will refund up to 100% of the Trade Assurance Order Amount on your contract, if your order is not shipped on time as stated in your contract or your products do not meet the quality requirements stated in your contract.
We will refund the intial payment you paid up to the supplier’s Trade Assurance coverage amount available for the contract.

Q8. Do I need to pay service fees for Trade Assurance?
A: No. This service is free for both buyers and suppliers.