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Our Services:

A.Guarantee & Aftersales Service

12 months for the whole machine.

Within 12 months under normal use and maintenance,if something is wrong with machine,you will get spare part for free.

Out of 12 months,you will get spare part at cost price.

You will also get technical support and service all the lifetime.

B.Technical support:

Technical support by phone,email or MSN/Skype around the clock.

Friendly English version manual and operation video CD disk.

Engineer available to service machinery overseas

Free technician training for large customers

C.After sales services:

Normal machine is properly adjusted before dispatch.

You will be able to use the machines immediately.

You will be able to get free training advice towards our machine in our factory. You will also get free suggestion and consulting,technical support and service by email/fax/tel and lifetime technical support.

Our factory

We started to produce Mechanical and Laser Engraving Machine in 1994. Nearly 20 years rich experience in producing saling and service ensures you high quality machine and perfect service. Our Export Percentage up to 81%~90%.

OEM Service Offered   Design Service Offered   Buyer Label Offered .

This is the first time I use this kind of machine,is it easy operate?

There are English manual or guide video that show how to use machine.

If there is still have any question,we can talk from phone or skype.

If machine have any problem after I ordered it,how could I do?

Free parts send to you in machine warranty period of machine have any problem

If the parts is less than 0.5kg,we pay the postage.

If it exceeds 0.5kg,you need to pay the postage.

Free after-sales service life for machine,please feel free contact us if your machine have any problems. We will give you 24 hours service from phone and skype.

MOQ?

Our MOQ is 1 set machine,mixed order is also welcomed.

We could send machine to your country port directly,please tell us your port name. There will be best shipping freight and machine price send to you.

How can I buy cnc router machine from you? Very easy and flexible!

1. Consult us about this product on line or by e-mail.
2. Negotiate and confirm the final price,shipping,payment methods and other terms.
3. Send you the proforma invoice and confirm your order.
4. Make the payment according to the method put on proforma invoice.
5. We prepare for your order in terms of the proforma invoice after confirming your full payment. And 100% quality check before shipping.
6. Send your order by air or by sea.