Bamboo charcoal hookah coals

1.Q:Can I place mix order?

A:Yes,You can mix orders as you wish,eventhrough you make a mini order.

2.Q:Can I get discounts? 

A:Yes,For big order,old customer and frequent Customers,we give reasonable discounts.

3.Q:How could I pay them?

A: We have Paypal,Western Union,MoneyGram and T/T,So just tell us which way easy to you. Then we will send you our bank details! Or as your requirement.

4.Q:How to place an order?

A:please send us your purchase order by email or on TradeManager or Skype.Or you can ask us to send you a proforma invoice for your order.

5.Q:How long could I get my order?

Lead time: generally 15-30days

By courier: 7days

By sea:30-40days

6.Q:How can the products be sent to us?

A:We use TNT DHL UPS EMS FEDEX or by sea,Basically,the transportation depends on client's choice.

7.Q:Can you add our own logo on the products or use our designs?

A:Yes,of course you can add LOGO on our products! And ODM/OEM is welcome! 

In addition,we promise your design would protect by law,we won't tell anyone else  about this!it's your own copyright

8.Q:Where is your company located? How can I visit there?

A:Our company is located in Ningbo City, Zhejiang Province, China, about 2 hours train from Shanghai.All our clients are warmly welcome to visit us!

9.Q:How does your factory do regarding quality control?

A:Quality is priority. we always attach great importance to quality controlling from the very beginning to the very end.

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