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Warranty service
one year warranty, lifetime maintenance
1. Within 1 year, for any quality problem, we will send the spare parts for free. 
3. Life time maintenance, there is professional engineer provice technical and treatment solution all time
Basic service
1. Train operation by Video
2. Detailed information showed on user manual
3. All time on-line service provice any technical and treatment problem.
Special service :
1. Software adjustment (logo &menu design, different languages)
2. Unique machine shape design
3. Treatment handle, filters design.
4. Package (style, material, label design)
5. According to the budget, machine weight, size, provides reasonable projects

1: What about the delivery?

 Reply: we can offer the door to door services by air or by sea just depend on your actual request. Such as DHL, UPS, TNT, FEDEX… by air; and the sea transportations.

Q2: What’s the delivery time?

 Reply: 3-5 days.

Q3: What’s package?

 Reply: strong and beautiful aluminum alloy case/carton case/wooden case.

Q4: Do you have any timely technology supports?

Reply: we have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, webcam, online chat (googletalk, MSN, skype, yahoo…).

Q5: What’s the payment method?

Reply: T/T, WESTERN UNION, MONEY GRAM

Q6: If the machines broken during the shipment, will you support us?

Reply: generally our customer will purchase the insurance before shipment, avoid any money lost from rough transportation. We will help you to solve the claims with the insurance companies to collect your money back in time.