15ml Eyelash tube Mascara cosmetic tubes

1. What is your payment term?

Our payment term is 30% deposit against Performa Invoice, and balance is T/T before shipment.

2. Why it have to be deposit?

Most of our packaging products are custom made will special design and color and printing, if by any chance you cancel the order, those products can not sell to anybody else. 

3. Do you offer free samples?

Stock samples: samples free.

Special sampling: $50 per item for sampling cost, and we will offer15 to 20pcs samples for testing. Once business order is placed, we will return back the sampling cost against PI.

4. What is the usual process to doing packaging business with your company?

Artwork approval --- sampling ---samples approval --- production

5. How long samples can be done?

Usually it takes 15 days for sampling after artwork gets final approval.

6. Will you be responsible for any quality issue?

Yes. We believe quality is life of business. So we pay a lot attention on quality inspection. But in any case complaints happen; we will always take it very serious with a responsible attitude until problem solved.

7. Can your company offer shipping service if I have my destination address?

Yes of course. As far as some new clients do not have resources of shipping service, we will make a shipping cost quotation to you, and once it is approved, we will delivery goods to your required destination safely.