Epistar Chip 3-year Warranty LED Street Light Cases

FAQ                                                                                                                             

Q1: What is the Warranty for the lamps?

A1:  For the lamps, we have 3 years warranty .If any quality problems on our side occurred in this period ,we will take on the shipping cost and replacement.

Q2:  What is color temperature?

A2: Semlight's LED Lighting offer lamps in warm, natural, pure and cool  white with color temperatures measured in  Kelvin (K). The lower the color temperature is, the warmer  the light given by the LED:

• Warm white = 2000K-3500K
• Natural white = 4000K-4500K
• Pure white = 5000K-5500K
• Cool white = 6000K-6500K

Q3:: What is CRI?

A3: CRI is a figure which feedback the real objects colors .Higher CRI with higher cost. For LED tubes, the CRI is mostly 70-75Ra,and 80Ra with higher cost. But there are some suppliers write a high data to attract clients, please note.

Q4: Why does my LED light lamp not work properly in extreme temperatures?

A4: Any temperature below 14 F or above 122 F may cause a LED bulb to flicker, dim, change color, or cease to function. Once the LED bulb is returned to an operational environment it should began to work properly.

Q5: What is the AC Voltage tolerance for our LED bulbs?

A5: Their AC voltage tolerance is +/- 10%.

Q6: Do your LED bulbs emit UV light?

A6: No. But you should never point an LED light into your eyes. The light is very bright and could cause damage.

Q7:Is there cheap shipping cost to import to our country?

A7: For small order, express will be best. And for bulk order, sea ship way is best but take much time.
For urgent orders ,we suggest via air to airport plus our ship partner send to your door.

Q8:Can we get support if we have our own market position?

A8: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you. Such as to be our agent

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