1.Shipment: DHL, UPS, TNT, air transportation,etc. According to customer's requirements.

2.Delivery time: 2-5 working days for the sample , 5-7 work days for 100~500 piecs, 10 working days for 1000pcs PCS. 15 work days for > 2000pieces, 

3.Payment Term : 

1>Sample order by T/T  or Western Union(100%)

2> Qty order : T/T in advance <30%>, 70% before delivery. 

3.Packaging:<1>PE bags/custom box for each pcs.

                       <2>Carton size : 475*300*375mm 

                       <3>A5 size 80pcs/carton;A4 size 40pcs/carton 
                       <4>Double cartons

Once customers receive the cards loaded with videos, can the customers delete these videos and add new ones loaded?

Yes.

What if video brochure gets damaged during delivery or if it does not work?

Warranty period- Is there a warranty period for this?

Do your prices include delivery?

What order do the videos play in?

Is it possible to swap videos on video brochure?

How many seconds does it take for the video to start playing?

How much would the video brochure cost increase by if we added more videos?

What is the standard timeline for delivery once we supply artwork?

What is the life of video brochure?

Can you provide the mini USB cable for charging the video brochure ?

Can the video brochure be re-used?

How long is video play time?

What is the battery life?

What format does videos need to be to play and are there any other specifications that we should be aware of?