Touchpad Trackpad for MacBook Pro Retina 13" A1502 2013 2014 w/ Cable 593-1657

* The package may cannot be tracked in some countries ,we won't do any  compensation ,FYI.

Policy

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If there is any questions, please contact with us through message for fastest response.

Payment Policy 
*  We accept PayPal (All credit cards must be paid via PayPal).
* The payment must receive within 5 business days after placing the order. Otherwise customer will be reported as Non-Paying Bidder.
*   For every order please provide the phone number on the PayPal comment section.

Shipping Policy 
*  We work with major forwarders: DHL,FedEx, EMS (International Parcels/Mail if no EMS service provided).
*  All purchased item will be delivered within 3 business day if the payment is cleared (Mon-Fri).
* For all international shipment, the buyer is responsible for all customs, tariffs, duty, and import fee or other hidden charges. The fees are not included in the shipping charge or item cost.
* All items will be packed Carefully, Because of the fragility of the product ,shipping insurance is highly recommend.
* We are not responsible for any product lost, damage or other unpredictable destruction during the freight except there is shipping insurance.

Return Policy 
* All items can be returned within 7 days after receiving the package for refund (via PayPal), if the package is not opened. Buyer needs to be responsible for two-way shipping fee.

* All returned products must be in original condition, any used item will not be eligible for refund and exchange.

* The 20% re-stocking fee of original item cost will be applied for all non-defective, screen not used, screen not need, and wrong screen, order return or exchange.  

* The Freight is non-refundable in all cases.

* A Return Merchandise Authorization number (RMA) is required for all return. Without RMA number the return will not be accepted.

* We will process your return request within 48 business hours and send you the RMA# and shipping address for return items. 

* We only accept the original package. Please make sure the item have no man-made damage.

 FEEDBACK 
* Your satisfaction is our goal, your feedback is very important to us.
*If  you satisfied our products and service, please don't forget to leave positive feedback with all 5 stars.
* Please feel free to contact with us if you have any questions regarding an item we have listed on our  store.  We believe that there is no problem cannot be resolved by open and  friendly conversation.

* Where is your company ?

Hanxunda Technology Co., Ltd. is located in Shenzhen ,China.

* Where will the package shipped from?

We can arrange the shipment from Shenzhen and HK.

* What express do you send?

We have made a long-term working with EMS,Fedex IE,DHL ,UPS, China post ,HK post ,Singapore post and e packet. You have plenty way to choose.

* How about our product?

All the product is tested one by one before packeted ,to make sure you can recieve good quality goods.

* What should I do if the package is broken when it is arrived?

PLS MAKE SURE THAT PACKAGE I DAMAGED WHEN YOU RECIEVED ,AND SUBMIT AN COMPLAIT TO THE EXPRESS AND CONTACT WITH US ,WE WILL DEAL WITH IT  ASAP.