Specification                        

Standard accessories and package

• CE and FCC certificates. 
• Open protocol and accept customization.
• Offer remote help in the installation and Operation Guide of the product and server for customers.
• 2-year warranty, Can replace new product within one year for any non-man made quality problem.
• Offer remote help in the installation and use of the product for customers. Life-time technical support.
• PC based and web based GPS tracking software for free for the first year.  Over 300pcs order quantity can enjoy free software to install on your own server.
  

Q: Why the tracker can't be switched on?

A: 1. Check if wiring is correct or not.

    2. Charge the tracker.

Q: No response to SMS command

A: 1. Wrong password. Please check your password.

    2. No GSM mobile signal or weak GSM network. Try later.

    3. Out of SIM credit. Please pop up.

    4. SIM is damaged. Change a sim card.

    5. SIM card is without sending function. Change a SIM or enable SMS sending function and caller identification function.

    6. SIM card isn't installed properly.

 Q: Is there a monthly charge for it to communicate with me. Does it require a cellulare service provider or something else?

A: Two communication ways: SMS ( just like one mobile phone to another) and GPRS ( monitor/manage the tracker on our tracking platform) . These two ways are both charged by your local telecom carrier, we don't charge for the SMS or GPRS fee.

Note:

1. you can just choose one or both two of the two way communications to get the real time location info and so on from the tracker : SMS or GPRS or both )

2. No matter via SMS or GPRS communication, there is one simcard(the one has gprs function and caller identification function, you'd better buy from the local telecom carrier) needed to be inserted in the tracker. NO data plan required by us.