Call Center Software, System Intergrated Software ,Supports English/Spanish/Portuguese/Chinese for Alarms and Surveillance

Specifications

Call Center Software, System Intergrated Software ,Supports English/Spanish/Portuguese/Chinese for Alarms and Surveillance

• Virtual call center software supports English/Spanish/Portuguese/Chinese for alarms and surveillance
• Main functions:
  • Can orient threw Google map
  • When alarm, can access to the nearest police station to ask for help
  • Network version center monitoring system (CMS), multi-user management, user classification and with different purview, each district need to build one center monitoring system only, the lower level district can install the multi-user software, then they can manage the customers in different classification and alarm receiving, alarm triggered records
  • Adopting enterprise series SQL server 2000/2005 database, more capacity, the ARC can manage online up to 1 million customers
  • CMS is connected to the Internet, and it supports 1 to 120 telephone lines flexibly
  • TCP/IP Internet message transmission, more convenient and safer
  • Supports all the terminal units with same protocol from different suppliers, such as
  • Our terminal units can arm/disarm at specific time and transfer to the ARC free of charge automatically
  • CMS can arm/disarm the terminal units conversely
  • CMS has self-checking at specific time function to ensure all the terminal units working well
  • CMS will display audio and video 2-in-1 alarm interface when alarm triggered
  • User can defined alarm code (this CMS is compatible with SSG, contact ID, 4 + 2 and more protocols)
  • All the latest alarm records will be displayed on a list and the alarm district map will flip with hooter remind
  • The alarm location map will flip in time if alarm happens
  • CMS can print the alarm records in time
  • Displaying alarm video at the same time and can be store and download to play back remotely
  • Each line checking function and telephone line anti-cut checking functions
  • You can edit, print and reduce the customers data