Natural Black Tourmaline Pendant Black Tourmaline Nunatak Energy Chakra Pendant Gold Plated Eded Gem Stone Druzy Pendant

1.In general, the goods are delivered within 3 -5 working days after receiving the payment and dispatched via EMS,DHL,UPS,FEDEX or ePacket, China Post Air Mail, your kindly request is welcome).

2.The tracking no. is adviced to you after dispatching.

3.The import tax or duty shall be paid by buyer.

4.It takes 4-5 days to destination by UPS,DHL and Fedex,6 -12 days by EMS. For urgent order,please notify us your request.

5. We are unable to control the delivery time, because it's processed by Third-party service, but if the parcel has not arrived within expected time, please contact us fisst , we will help you track it and give you a satisfied reply.

About Packing:

 About Express Methods:

Our office and team:

FAQ

 1.Can I mix order ?

YES.You could mix order with different color or styles as you need if the order quantity is ok.

2.Can I get discounts ?

YES. We can give reasonable discounts according to your order quantity.

3.Is the sample fee free ?

A)The sample fee is free if your order quantity reaches the big quantity we require.

B)The sample fee is paid by you if your order quantity is less, however, the sample fee can be returned to you via the payment of order in bulk.

4: What's your lead time? 

 If the goods are in stock, usually can be shipped within 3-5 working days once you make  payment.if not in stock,it depands on what's kind of goods & quantity,if need custom make,it will take 7-30 days

 5.What is the jewelry’s maintenance ?

All the jewelries should adopt this protection method: Earliest taking down and latest putting on. Here are 3 tips for you to wear and protect your jewelry correctly. 
1). Avoid making your jewelry get in touch with mordant liquid as far as possible,such 
as perfume,sweat,cleaner,sanitizer,shower gel when wearing. 
2). To keep the gloss of your jewelry, you'd better to wipe it with DFJC or clean and 
soft dry cloth after wearing. 
3). Put your jewelry in your jewelry case to prevent it from contacting sunlight and 
damp air when you are not wearing jewelry for a long time.

 6.How do you offer after service ?

1). The jewelry can be returned to us within 3 days without use and damaging after receiving goods.

2).If you get the defective and damaged jewelry, kindly please take enough photos showing the quality problem to us, so that we make the feedback to our QC dept, meanwhile, we can negotiate with you the solution ,eg:the replacement , refund or other solution.