Packaging Detail:

Items per Carton: 36 set / Carton Package Measurements: 45*35*30CM  Gross Weight: 11.2 KG Package Type: neutral Box For  pet dog training collar.

Shipment:

For samples, can be by express of DHL, UPS, FedEx, TNT, HKDC at the buyer convenience, by Economic express to save the buyer cost or by Intl priority to shorten the transit time at the buyer request.

For mass order delivery, can be optional with terms of Exwork, FOB, CNF, CIF by air or by sea based on the buyer forwarder or our recommended local forwarder at the buyer convenience.

Payment

1. We accept PayPal,West Union, TT. All major credit cards are accepted through secure payment processor ESCROW

2.If you can't check out immediately after auction close, please wait for a few minutes and retry. Payments must be completed within 3 days.

Shipping

1. WORLDWIDE SHIPPING. (Except for some countries and APO/FPO)

2. Orders will be processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST MATCH with your Shipping address.

4. Items will be shipped by EMS, DHL,UPS,Fedex,TNT. For some countries , it only takes 3-7days working days; Air Mail takes about 10-25days to arrive to most countries but for some countries, such as Brazil, Russia,Turkey, it takes more time because of the local post office and customs. (except for holidays)

5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday seasons.

6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer’s satisfaction!

7. Due to stock status and time difference factors , we will choose to ship your item from our first available warehouse for fast delivery.

8. Delivery Time for reference:

Terms of Sale

Return Policy:

1. Refunds are only offered for defective products reported within 7 days upon receipt.

2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason of return, and your po#.

3. We will replace a new item if it is really defective within 14 days.

4. Buyer is required to pay for his own postage fees when returning the item. Shipping and handling fees are non-refundable at any case.

5. Please contact us first by email before returning your item. Returned item must be in new condition with all the accessories.

6. All warranties do not cover the damage due to misuse or compatibility.

7. Please email us first before leaving negative feedback. Give us a chance to serve you Thank you.

8. We do our best to serve every customer as best as we can.

Warranty and Guarantee:

1. Product warranty: 1 year

2. If item are not satisfactory when you receive , please return it within 14 days, we will replace a new one or return money to you. Please contact us before returning.

3. If the item is defective after 3 months, we can still accept returning. A new one will be sent to you after we receive the defective item, but you have to pay the extra shipping fee.

Other Policies:

1. We are not responsible for any custom duty or import tax on your side.

2. After receiving the payment for item, we will leave POSITIVE FEEDBACK. If the item is not satisfactory to you when you receive, please feel free to contact us.

3. All emails will be responded within 1-2 business day. If you do not receive our reply, please call us 0086 755 27589087

4. Serious Buyer Only!Please place bid only if you agree with all the terms.

About Us

We are committed to offering high-quality and low-cost products on our store. Our primary mission is your satisfaction with our products. We try our best to ensure at most customer satisfaction. Feedback is very important. We’d like to require that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily solves your concerns. It is impossible to address issues if we do not know about them! Thank you.

Why Choose Us ? 

♥ ♥ Competitive price guarantee 

♥ ♥ Quality Satisfaction guarantee 100% Return policy 

♥ ♥  Escrow buyer benefits protection

♥ ♥  Instant feedback for any inquiry 

♥ ♥ 24 hours custom service

1.Please feel free to contact us if you have any question.

2. E-mail will be answered within 24 hours.

3.Due to time zone difference, please allow 24-48 hours to get yours mail replied.

4.If no response for you,please check the spam in your mail box or call us 0086 755 27589087 directly.