Packaging:

We will pack the goods based on the goods you buy.Some goods come with retailed package and some goods come with poly bag pacakge.The package will depends on the goods you buy.

Shipping:

We offer differentshipping methods to deliver our products over the globe safely and quickly. We work with UPS, DHL, EMS, Swiss Post and HongKong Post. You can choose the shipping method you like.However, if your order contains too many branded products, we may deliver it via different couriers in order to avoid the customs problem. And we will inform you the situation before real shipping happens, so please keep in touch with our sales.
You can also choose "Pick Up", which means that you take the goods directly from our warehouse without paying shipping fee.
If you need us to ship the goods to your Chinese partner or Chinese forwarder, please kindly tell us his/her contact information, including name, address and phone number. We will ship your order to him/her as you require, but please note we will not bear the shipping fee.

Shipping Time

The shipping time depends on the goods you order and the shipping method youchoose. Generally speaking, your order will be shipped out within 1~3 days after payment being confirmed.
After your order is shipped out, the delivery time solely depends on the shipping method you choose. So please pay attention to the delivery time of each international courier before you choose.

* This chart is only for reference. Delivery time can be affected by many factors.

Shipping Cost

The shipping cost depends on the distance between your location and China and the shipping method you choose.You can consult our sales for the exact shipping cost.

1. We have 5 Years of Production Experience.

2. we are direct manufacturer,high quality and competitive prices. 3. Lowest MOQ:10 pcs for an order.We also accept mixed order. 4. we accept OEM or ODM design.

5.we also can help you source procucts too.

    We have been dedicated to manufacturing and exporting all IT accessories for more than 10 years.Our main products are mobile phone accessories (such as accessories compatible for iphone and iPad), game accessories, computer accessories, promotional gifts, etc.Our aim is to fulfill more and more rigorous requirements of customers. Customers who place orders with us will get the biggest advantages

Q: What payment methods do you accept?

A: PayPal, T/T (Bank Transfer/Wire Transfer), and Western Union,Escrow. But there will be some handing fee if you use different methods.If you pay by paypal,you need to pay 4.5% paypal handing fee.If you pay by TT,you need to pay 20usd bank handing fee.If you pay by Escrow,you need to pay 5% handing fee.If you pay by Western Union,you don't need to pay any fee.

Q: How soon will you ship my order after I've made my payment?

A:Normally in 2-3 working days.

Q: It’s been so many days!Where's my order?

A: Sorry for the trouble. Delivery can be affected by weather, customs, policy change and others.If you believe you’ve been waiting for too long, please contact our sales representative. 

Q: What can I do with defective items?

A: We need pictures or video to confirm if they are truly defective. After confirmation, you can get a full refund, or ask for combining them to the next new order. As compensation, we may give a discount for your next order.

Q: Can I customize items, such as to print our own logo, or to alter the design?

A: Yes, for most products on TVC Mall. Please contact us or your sales representative to check with the details.

Q: I’m interested in certain products but they are not listed on TVC Mall. Since you are a professional supplier, can you source them for me?

A: We would love to. Show us the product images as well as the description. It may take some time.