10Kw ST generator AC power alternator without motor 12.5Kva alternator.

We did not cooperate before,how to protect my payment and goods?

-Using Trade Assurance.

What is Trade Assureance?

-Trade Assurance is a free service provided by that’s designed to help create
trust between buyers and suppliers.Trade Assurance covers buyers on with 100%
payment protection with their selected Trade Assurance supplier. You’re covered if:

1.Your products are not shipped on-time as per the contract with your supplier.
2.The quality of your products is not up to standards as per the contract with your supplier.

More detail check here :

Trade Assurance :

-100% Product quality protection.
-100% On-time shipment protection.
-100% Payment protection for your coverd amount.

-Warranty 

 1 year (1000 hours) from get goods.

-Technical support

 Technician online contact to support solution for generator maintain.

 If any question,pls send email or leave message to Technical Inquiry,they will reply within 24 hours.

-Spare parts support

 We support spare parts for our products,within the warranty,most of spare parts is free,but the Express charge cover by customer.

 Also,we support most of Chinese diesel generator parts,if you need any parts and the generator made from China,contact with our Technician,we will give you reply ASAP.