Dongguan BefoshinnJewelry Co.,Ltd, Established in 2010, is a professional jewelry manufacturer.

Q1: Is there a discount for larger orders about floating plates?
A1: For new customers, there is a small discount. But when the value of the order is increased, we will provide a larger discount, For previous customers,we are pleased to offer a bigger discount as a feedback!  

Q2: If the floating plate is different from picture, what can I do?
A2: The picture only show some of our samples, so please confirm the order with a picture before ordering. If you are still not satisfied, please contact us to satisfy your needs.

Q3: If  I received size is different from picture, what can I do?
A3: Usually, our size is normal, please confirm the size with saler before order, If have yourself idea size, please make a deal with us.
If we sent size different with before, please contact with saler as soon as possible .We will sent to you together with next order.

Q4: The item Interchangeable Pendant Necklace I received is broken. What should I do?
A4: Every piece of jewelry is thoroughly inspected before being packed and is carefully packed before we ship it. Please know that once it leaves our factory. We are not in charge of the handling through the shipping service and they may handle the package roughly. We will do our best to label the package appropriately to avoid any damage. Please contact us with picture of the damages and we will help you to resolve this issue.

      I am happy to answer any question you may have, so please do not hesitate to contact me. I will try my best to reply you no later than 24 hours, expect that we are off on weekends.