1.Q: What's your MOQ?
A:Our MOQ usually comes to 1000pcs.

2.Q: What are your payment terms?
A: 1. 30% deposit by T/T, 70% Balance should be paid before shipment.
2. Paypal for sample or trial orders

3 Q:Do you support trade assurance payment?
A:Yes,we are welcome.

4.Q:Where is your FOB port?
A: Our usual FOB port is Shenzhen,Foshan or Guangzhou.

5.Q: What your usual Trade Terms?
A: Our usual Trade Terms are EXW,FOB ,CFR,CIF.

6.Q: What's your delivery time?
A:Our usual delivery time is about 15-20days. It’s depends on the quantity.

7.Q: What's your daily output?
A: Our daily output is 3000-5000pcs.

8.Q: What's your usual packing?
A: Our usual package including opp bag,blister box,PP box and color box.

9.Q: What's your sample time?
A: Our sample is about 3-5days

10.Q: About sample shipping cost
A:1. You send us your freight collect account (UPS, DHL, FEDEX, SF), It’s more expensive
2. You paid us freight cost, It’s more cheap.

11.Q: Do you can engraved logo on stainless steel ice cubes?
A: Of course,we can do laser etching for your design.

12.Q: We'd like to visit your factory, is it possible?
A: Thank you, You are warmly welcomed to our factory to visit and face-to-face negotiate with us!

13.Q: We saw your MOQ is 1000pcs, can you do smaller order?
A: Yes, we can also accept sample,small QTY for Trial Order.

14.Q:Could you products pass BPA FREE?
A:Yes, our products have got FDA,LFGB certifications, absolutely food grade material.

15.Q: Could I customized the products?
A: Yes, customized different products are available.

16.Q: Could I customized the our own color box packages?
A: Yes, we can do different color box packages for your design.

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