General FAQ:

1.Q: What's your MOQ?
A:Our MOQ usually comes to 1000pcs.

2.Q: What are your payment terms?
A: 1. 30% deposit by T/T, 70% Balance should be paid before shipment.
2. Paypal for sample or trial orders

3 Q:Do you support trade assurance payment?
A:Yes,we are welcome.

4.Q:Where is your FOB port?
A: Our usual FOB port is Shenzhen,Foshan or Guangzhou.

5.Q: What your usual Trade Terms?
A: Our usual Trade Terms are EXW,FOB ,CFR,CIF.

6.Q: What's your delivery time?
A:Our usual delivery time is about 15-20days. It’s depends on the quantity.

7.Q: What's your daily output?
A: Our daily output is 3000-5000pcs.

8.Q: What's your usual packing?
A: Our usual package including opp bag,blister box,PP box and color box.

9.Q: What's your sample time?
A: Our sample is about 3-5days

10.Q: About sample shipping cost
A:1. You send us your freight collect account (UPS, DHL, FEDEX, SF), It’s more expensive
2. You paid us freight cost, It’s more cheap.

11.Q: Do you can engraved logo on stainless steel ice cubes?
A: Of course,we can do laser etching for your design.

12.Q: We'd like to visit your factory, is it possible?
A: Thank you, You are warmly welcomed to our factory to visit and face-to-face negotiate with us!

13.Q: We saw your MOQ is 1000pcs, can you do smaller order?
A: Yes, we can also accept sample,small QTY for Trial Order.

14.Q:Could you products pass BPA FREE?
A:Yes, our products have got FDA,LFGB certifications, absolutely food grade material.

15.Q: Could I customized the products?
A: Yes, customized different products are available.

16.Q: Could I customized the our own color box packages?
A: Yes, we can do different color box packages for your design.

FAQ about gel wine bottle cooler bags:

1. Q: What is the warranty for gel wine bottle cooler bag?

A: For the gel wine cooler bag, we have the common warranty, if any quality problems occur on our side in this period, we will take on the shipping cost and replacement.

2. Q: Does your gel wine bottle cooler bags harmful to bady?

A: No, our products have reach food grade packaging standard.

3. Q: Is there cheap shipping cost to import to our country?

A: For small order, express is the best; for bulk order, sea shipping way is the best but take much time. For urgent order, we recommend via to airport.

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Gel wine bottle cooler bags for family camping