After-sale service
To provide clients with all aspects of after-sales service.
Our company promises:
One year free warranty for the whole machine , lifelong maintenance.
Customer response service time within 12 hours.
After the expiry of the warranty , we continue supply life-long maintenance services.
After the expiry of the warranty , still to provide a wide range of software and hardware support , enjoy free lifelong upgrades . And supply the parts at agent price .

Jinan Tian Jiao Machinery Manufacture Co.,Ltd. is specialized in developing and manufacturing Mechanical CNC router (woodworking router, advertising router, stone engraving router), CNC Laser machine, Plasma cutting machine, cutting plotters, metal mould engraving machine and other cnc machines. We supply global market the high quality CNC equipments. We are leading company in this field and being confident in offerring the best service and best quality.

We also could customerized the goods, also could offer OEM servie. Our products has been exported to many oversea countries and gaining more clients satisfaction and good comments.

Hoping that we could be your good and long term honest partner, wish you could get the joyness and satisfaction with our products and service.

Q1:Can you recommend a plasma machine to me,thanks?
Yes, In order to give you a suitable plasma machine, pls tell me the max working area, materials for processing and the thickness for materials cutting. Then perfect suitable plasma machine will be recommended.

Q2:When the machine can’t work well,What should I do?
1. Engineer is online for 24hours, they can check the problems and then give you a sulutions in twohours.
2.Jifeng machine is with one’s year warranty, If any problems of machine parts under “normal use”,new machine parts will be sent by air In free.
3.Please rest assured that operation CD and manual will be offered along with machine,making you can operate the machine easily
If any request about our machine ,Please feel free to contact with us directly

Becky
Tel: +86-15854163388
Skype: BeckyPan921122