Moonflower Light dj Lighting

After-sales Policy(worldwide):

Feng Lighting warrants all our product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of received the goods.

If a defect exists, Feng Lighting will

(1)   Within 7 days, replace new one, product & shipping free of charge.

(2)   Warranty:

Option A. One(1) year, replace new one,product free of charge. Customer shall be responsible for the shipping charges.

Option B.One(1) year, we will help customer to repairs it, replacement parts free of charge, shipping charges at 20$.

(3)   Lifetime after-sale service and technical support.

Packaging details: Carton or Flight case.

Shipping method: DHL, UPS, FedEx, by Air or by Sea.

1. Q: Are you a manufacturer or trading company?
    A: We are a professional stage lighting manufacturer.

2. Q: During long period's of non-use, how to protect battery?
    A: Please charge, discharge or use sometime.

3. Q: What’s battery life?
    A: Battery can be recharged at least 500 times.

4. Q: How far wireless DMX operated?
    A: At least 400m distance.

5. Q: How does your factory do regarding quality control?
    A: Quality is priority. We have QC Department for quality inspection from beginning to the end. And we have got CE,FCC, RoHS Certificates.

6. Q:How to place order, please provide your purchasing process?
    A:1. Our professional sales representative will help you on order details
       2. PI will be prepared and sent for your confirmation. 
       3. Please send back us PI with signature and bank receipt if payment sent. 
       4. There will be pictures sent to you during and after production finished.
       5. Shipping will be arranged after balance received.