bronze phoenix

• What is your minimum order requirement?

We have indicated the MOQ for each item in the price list. But we also can accept the sample and LCL order. If the quantity of single item can’t reach the MOQ, the price should be sample price.

• What about the payment?

We accept L/C and T/T payment terms.

• How long will it take to execute my order?

This depends on the size and complexity of the order. Please let us know the quantity and detailed requirements so that we can advise a production schedule.

• How much will the shipping charges be?

 This will depend on the size of your shipment and the method of shipping. When inquiry about shipping charges, we hope that you let us know the detailed information such as the codes and quantity, your favorable method of shipping, (by air or by sea,) and your designated port or airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.

• Can you give warranty of your products?

Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our provided quality or service. 

• Can I visit you?

 You will be always welcomed to visit our factory. If you are a volume buyer and would like to visit our in-house products, please contact us to make an appointment.