2016 promotional dual usb 3.1A portable car charger with light up logo

 1.Main specifications:

Our staff at Newstar technology are always trying best to serve every customer with the most excellent service of
pre-sale,sales tracking and after-sale and always devote ourselves to improving daily jobs as follow:

1.Timely response:

During the working time,any business enquires or questions to us will be treated within 8 hours excluding
some knotty questions within 12H.

2.Professional attitude&carefulness:

Different questions will be dispatched to different dept and treated by a professional and responsble personnel to guarantee all the questions to be effectively resolved.

3.Order control in the whole process:

--Enquires&orders:be responsible by our marketing department.

--Order tracking:performed by sales assistant.

--Material preparing:performed by purchasing department.

--Formal production:acted by production department.

--Quality control:performed by quality department.

--Shippment:processed by logistic departmet.

--After-sale tracking&treatment:processed by after-sale department.

Q:How can I get the after-sale service?

A:We usually offer 1 year warranty for all the products,so you can enjoy the After-sale service during the warranty valid,any quality or function problems involved,you can get back to us for the free replacement, moreover,we regularly provide 3‰ free spare parts against shipment.

Q:What’s your payment methods?

A:Payment through Paypal/T.T/W.U are acceptable,contents in Detail:full payment for samples and 40% deposit for formal order,remaining balance paid against shipment.

Q:What’s the minimum order quantity on products?

A:It depends on product category,normally,500pcs for emergency chargers and 1000pcs for mobile chargers/adapters and cables.

Q:Can I get the custom samples with logo?

A:Yes,you can.please send us the logo in AI/PDF format and indicate

its exact location on the product and pantone No is also needed.

Q:Are the samples available to check quality and functions?

A:Yes,they are free for 1-2pcs and charged more than 2,maximum sample quantity at 10pcs

For other questions not listed here,please contact our sales representive to obtain the answers via email

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