dark root white ombre wig synthetic hair Japanese high temperature fiber synthetic wig straight long wig

 Packaging

1. Q. How do I place an order?
A. You can send email to us; we confirm the quantity, description and order availability.

2. Q. What payment methods do you accept?
A. we accept West Union, T/T and .

3. Q. What kind of packaging do you use?
A. Generally, We use our own designed package. Inner package we use plastic bag, Outer package we use standard box or shipping bags. We also accept customized packaging.

4. Q. What kind of delivery methods did you have?
A. We use different express-mails, such as UPS, FedEx, and also DHL as our method of express shipments.

5. Q. Can I return this ombre wig synthetic hair if they are some quality problem?
A. We will offer a refund to undamaged, unused hair within 7 days of receiving your order. Please ensure your order details are correct before submitting your order.

6. Q. How long will my order take to arrive?
A.Generally delivery time within 3-7 working days after payment. Customized service determined by the order quantity.

7. Q. Why do my shipments get delayed sometimes?
A. Delay in shipments may be due to one of the following reasons:
(1) Unpredictable Local Climatic Conditions (Rain/ Storm)
(2)Due to Festivals and National Holidays
(3)Express company's fault. 

8.Q. Do you offer wholesale pricing?
A. Yes, We are Professional Manufacture; wholesale pricing is available if your order quantity is more than our minimum order quantity.

9. Q. How will I get this ombre wig synthetic hair or extension?
a) Place an order through email formally.
b) Make the full payment through different modes of payment.
c)Get the hair through air courier services like UPS, DHL, and FedEx.