living room fabric chair

                                                                     FAQ

Q:Are you a factory or trading company?

A:We are the factory.

Q:What are the shipping terms?

A:FOBShenzhen for order meets MOQ.EXW for orders less than MOQ. We could provide the transportation agency for EXW order, but the shipping cost would be for the buyer’s account.

Q:Do you accept sample order ?
A : Sample order is acceptable, but production cost and shipping cost  would be for the buyer’s account. 

Q: Can you design or modified the products as we request? 

A : We have R&D capability and professional & efficient team, customized service and OEM/ODM are welcome. We will try our best to make it come true as long as you have reqiurements. 

Q:  How long will it take for delivery ? 

A: One week for sample order. 20-25 days for the 1*40HQ(about 25sets).

Q: What is your Payment  trem?
A: T/T: 30% Deposit,70% balance before loading, L/C, West Union.     

Q: What is the advantage of your products?

A:We are professional manufacturer in this field over 30 years experience, with strict quality control department ,exquisite technology  team and first-class after sales service to ensure all the goods to be right & correct delivery to customers.

Q:How long will be the furniture be warranted?

A: Inner Frame warranty for 10 years, Upholstery for 3 years. Warranty is based upon materials defect causing product failure within warranty. 

After-sale service

1. Any comments and suggestion about products and price are always welcome. 

2. If you have any questions ,please feel free to contact me.

24 hours online information service !! 

Why choose SIBEILI                

1. We have strict quality control department and exquisite technology team along with 

   first-class after sales service to ensure all the goods to be right

      and correct delivery to customers.

2.Our sales network spread all over the world, and our product welcome by customers 

   because of high quality, novelty style, reasonable price.

3. We have new designs in every year, and show it on the furniture show each year.

4. Our products are made of environmentally friendly materials, and harmless to the 

    human body.

5. To start business with us, you can order only 5 sets mixed each style. And if your

    order is bigger, we surely give you a discount.

6. All products with careful packing security.

7. We have such many furniture styles, American pastoral style,Modern leather style,

    Modern fabric style,Hardware series products, Hotel Furniture and so on.

There is always a suitable style for you~  

Welcome to visit our factory and showroom.