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Packaging

Box inside ,Dust bag ,wrapping paper. Export carton box.Out of carton cover with woven bag 
as the same with the below packing piture from our factory.
8pairs/carton 12pairs/carton 24pairs/carton Or as your request.

quality is our culture and our productions' core.

we do business withe honestly partner ,we make profit and friendship together.

Shipping
Express : EMS / DHL / UPS / FedEx / TNT
Or as your request.

Freight port:Shenzhen or Guangzhou

we cooperate with transport company also.

we can get shipping information early like the cost for delivery.

If there are any problem of our shoes quality, we will deal with them as below:

Step 1: The clients need to offer us the samples which have the problem, or send us the group photos or video.

Step 2: According to the shoes problem, we through the professional checking and offer the best solutions.

Step 3: The claim amount will deducted from the new order. 

We are Gold supplier,Have Trade Assurance and Wholesale for customer.

We catch you anytime to check samples when you are in china.

customers' feedback is most important to us .and the feedback depend on our goods quality and service,
Have any advise or question ,please contact with E'leven straightly as the below contact information.

About mainly concerns from clients, we offer our best reply as follow:

Q1:What’s your MOQ ? and can you make other colors?

In view of first cooperation , we accept 24 pairs per color as our MOQ . The color can change according to the color swatch.

Q2:Can you make customer’s logo?

Yes, we can put our clients' logo in the shoes, also can print the logo on the box if total quantity more than 200 pairs.

Q3:Can I change the last ?

Sure, the quantity will meet about 100 pairs per design.

Q4:Can you provide sample?and how long?

Yes, 7 days upon receipt of the sample fee, and freight will paid from customer.

Q5:How much deposit I need to pay?

30% of the amount.

Q6:How about your delivery time?

35-45 days upon receipt of the deposit.

Q7:Why your price is expensive?

Our price is based on quality. We have a powerful and professional team, considerate after-sales service, Italian style, high-class material and quality assurance.

Q8:How long is your guarantee period?

We offer six months warranty, during this time, we will handle it if there have any quality problem.

Q9:What’s your payment terms?

We support payment terms as follow:

1)Trade Assurance , Paypal , West Union.

2) TT30% deposit , 70% balance TT against B/L copy.

3) Irrevocable L/C at sight.