TUV CE certificate STREAMER YHL0350-N300N1C/2B Emergency Conversion Kit For 12W LED Downlight

Product Details

It includes emergency inverter and 8cells NiCd battery, can power led lamp with external driver up to 120minutes during mains supply off. Automatically switch into emergency mode during main power off. Green led indicator indicates battery charging normally. Push test switch to imitate main power off.

Q1. Can I have a sample order for emergency power pack?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 4 weeks for order quantity more than 500pcs.

Q3. Do you have any MOQ limit for emergency power pack order?

A: Low MOQ, 100pcs for batch order.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL or TNT for sample order. It usually takes 3-5 days to arrive.Sea shipping for batch order is available.

Q5. How to proceed an order for emergency power pack?

A: Firstly let us know your lamp data. Such as, power of tube, input voltage, backup time you need.
Secondly We quote according to your requirements.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on emergency power pack?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. An authorization letter for using your logo is also required.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.5%.
Secondly, during the guarantee period, we will send new emergency power packs with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.