Ugee UG6370 6x4 inch usb interface magnetic drawing board

Ugee UG6370 6x4 inch usb interface magnetic drawing board 

Application

We will check the tablet carfully and guarantee it’s in good condition when shippment.

Buyers may request for a replacement within 7 days from your receipt of the product.

The buyer should return the product in the original conditions to us and should bear the shipping costs for the return.

Q. How can I get the update software?
A. You can download the new driver from our website---
1. uninstall your old driver:Click[Start][All Programs][TABLET][Uninstall]
2. Download the latest version of driver in the download section and save it into your hard disk
3. Unzip the file in a folder on your hard disk(with Windows built-in unzip utility or a program like Winzip for instance).
4. Double-click the Setup.exe in the foler where you unzippped the file.

Q. The tablet cannot work.What can I do?
A. Pls follow steps as showing below:
1. Pls pull off the tablet’s USB plug from the computer.
2. Remove the Tablet driver form the system.
3. Re-connect the Tablet’sUSB to the computer.
3.1 Check whether the tablet’s LED is blinking or not? If the LED unlighted, that means the hardware is fault.
3.2 Test your wireless digital Pen on tablet working area, if it can work as a mouse, which means the hardware is OK.If it doesn’t work, pls change the battery with a new one.
3.3 After changed a new battery for the pen, if it still not working, that means the hardware is fault.
4. You can download the latest version of driver directly from our website ---
5. After installing the new version of driver, the system will require you to restart your computer.
6. After restart your computer, on bottom right of the screen, you can find the tablet icon within there.
6.1 If you can’t find the tablet icon on the bottom right of the screen, it means the driver fail in startup.It might caused by an incompatible issue.
6.2 Check form [My computer]→[Properties]→[Hardware]→[Device Manager], if there is an exdamation mark occurs,it means the installed driver of tablet is incompatible with the windows stystem.If you have this problem, pls contact us for more service.
7. By clicking the tablet icon on the bottom right of the screen, you can test the pressure sensitivity to see whether the pen pressure function works or not.
Feedback
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