Q1. When can I get the quotation?
A: We usually quote within 24 hours after we get your inquiry. If you are very
     urgent to get the price, please call us or tell us in your email so that we will
     regard your inquiry priority.

Q2. How can I get a sample to check your quality?
A: We will provide you our existing sample to check, but shipping cost need to
     paid by you.
     Or after price confirmation, you can require for samples to check our qual-
     ity, but sample cost need to paid by you. And we will refund the sample cost
     if your bulk order quantity reach our request.

Q3. What kind of files do you accept for printing?
A: PDF, Core Draw, adobe illustrator.

Q4. Can you do the design for us?
A: Yes. We have a professional designing team, just tell us your ideas and we
     will help to carry out your ideas into perfect products. It is also ok if you do
     not have the complete files. Send us high resolution images, we can design
     the layout you want.

Q5. How long can I expect to get the sample?
A: After you pay the sample charge and approval the layout, mostly, the
     samples will be ready for delivery in 5-7 days. The samples will be sent to you
     via express. it is ok to use your own express account or prepay us if you do
     not have an account.

Q6. Can i order multiple product colors(of applicable products)?
A: Yes! You can order multiple product colors on applicable items.
     Please notice there is no additional charge for ordering multiple product
     colors with the same artwork and imprint color and you will receive the price
     break for the total quantity. However, if you would like two different imprint
     colors, additional charges may apply.

Q7. What are your delivery terms ?
A: We accept EXW, FOB, CIF, etc. You can choose the one which is the most
     convenient or cost-effective for you.