heavy machinery spare parts sprocket undercarriage parts for excavator

WEIGHT

RECOMMENDED TRANSPORT MEANS

TRANSPORT TIME

COMMENTS

<50kg

express-

3-7 days

fast

UPS/DHL/FEDEX

convenient

door to door service

expensive

50-150kg

by air

3-10 days

fast;

economic;

consignee has to do customs clearance

150>kg

by sea

10-50 days

slow;

economic;

it takes some time for customs declarance and clearance

2x20' or 1x40'

by rail

20-35 days

slow;

economic;

it takes some time for customs declarance and clearance;

only full container load

accepted( MOQ:2x20' or 1x40' )

Before buying:

1.Quality

Q1: What kind of quality you supply?

A1: According to your need, we could offer both 100%genuine, OEM and Aftermarkets.

Q2: How about the quality?

A2: All products are made by standard materials.

   We have passed ISO9001:2008 Certification.

All parts that we sell enjoy 3 to 12 months warranty; if any parts break during warranty, just offer us the proof. We'll resend you new one!

2.Price

Q1: How about your price?

A1: You’re worth it. We have discount according to quality.

Q2: What advantages for buying from you?

A2: We have discounts for both new and old customer.We have gifts for you.

   Some small parts are free for large order.

3.Warranty

Q: How about the warranty time you could do for us?

A: Usually we promise 3-12months warranty time. 

  Once products have quality problems, we will resend a new one with your proof.

4.Delivery time

Q1: When we have urgent order, will you promise the lead time?

A1: We will arrange goods once get bank slip; our logistics will be the fastest.

Q2: How about your inventory?

A2: For most of common use parts, we have stock for new condition.

5.Reputation

Q1: Are you supplier can be trust?

A1:We have stable customer in every country,sell network for all over the world

   We will sign official valid contract with you once we get a deal.

Q2: How about your strength of your company?

A2:We are not only trade company but maufacturer.Factory,warehouse,office,etc.

Q3: How about the small order you deal with?

A3: We will not only take order seriously butalso carefully arrange to prevent omissions.

Q4: How about the big order you deal with?

A4: We will apply big discount.we invite you a visit and examine once you order the goods.

5.Payment:

Q: How to pay for the goods?

A: Generally we offer you: T/T in advance & L/C.For VIP customer, we accept pay on delivery.

6.Packing for goods

Q: Will you pack carefully?

A: We will pack by standard like wooden box or pallets.

  We will also promise the safety for packing to avoid damage in transit.

  We will take detail photos for goods and packing before delivery.

7.Forwarder & Transportation

Q1: How about your forwarder and if we could use our own?

A1: We cooperate with reliable forwarder who promises best price and safety for delivery.

  If using your own forwarder, we will teamwork positively with them to guanrantee the delivery.

Q2: How to delivery goods?

A2:According to your request.We could deliver by sea,by train,by air,express,DHL,etc.

   Uttermost promise: Delivery fastest.Best freight.Goods safety.We have insurance for goods.

   We will give you track number in time to follow up the delivery for goods.