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Compliant Registration Management
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Product Details
| Brand Name | PALMTEC | Model Number | AMPHIBIA |
Product Description
Specifications
Palmtec is a hand-held computer with in-built Printer & PC interface. It is very rugged, and hence suitable for BillingThe Complaint Registration Management System is envisaged to provide effective Management of Complaints and Managing of Technicians on the Field there by providing Maximum Customer Satisfaction. The solution include a Web Based Software, that consists of a Master Data Base of Customers that can be Entered or downloaded by XML, CSV, EXCEL formats. The Customer can log Complaint on to the System by using Web, Email, SMS or Phone. Once the same is Registered, the Complaint Number can be Generated. Detailed information on the Type of Complaint, required Date of Repairs etc can be Entered. The Complaint will be Marked as Open Complaint. The Logged Complaint will reach the Co-Ordinator and Supervisor, who in turn can assign the same to the Relevant Technicians with skills on relevant product and Complaints. The List of Technicians, the Key Skill levels and Area of Operation can be Defined in the Software Application.
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Contact Us
- SOFTLAND INDIA LIMITED
- Contact nameVinod Keshavaiyer Chat Now
- Phone91-471-2704090
- Address14a, KINFRA Industrial Park Menamkulam
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