1.Q:Are you a factory or trading company?

A:Yes, we are a Factory with over 10 years manufacturing experience in power supply field.

2.Q:Where is your factory located?

A:Our factory and office is located in Shenzhen, Guangdong(20minutes from Shenzhen Airport).

3.Q:What is your minimum order quantity?

A: The MOQ is 100PCS.

4.Q:Which payment terms you can accept?

A: T/T, Paypal, etc.

5.Q:How does your factory do regarding quality control?

A:Quality is priority.We always attach great importance to quality controlling for to the very end.Our factory has gained CE,ROHS,FCC,SGS authentication.

6.Q:What is your warranty? And if I got wrong ones, how will you do with it ?

A: Our warranty is 1 year. If having wrong ones which cannot work, pls show us pictures, and we will replace the relative spare parts or a new one accordingly. If you wanna to refund, it also can be discussed.

7.Q:What are the shipping ways you can offer?

A: We can delivery the goods by air/sea/express according to customers' requirements.

8.Q:Do you provide samples of this product?

A: Yes, we can provide sample or trial order for test.

9.Q:Do you make OEM?

A: Yes, we can provide all kinds of OEM packing and labels as customers' request.

Remark:

Other Power and different tip size for your reference.