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Q1. What is the lead time of  new products 2016 power bank 4000mah,power bank factory,wholesalespowerbank in bulk gifts?

A: 1-5 working days for sample, 10-12 for order below 10,000 pcs, 20-23 for mass production more than 10,000 pcs.

Q2. I don’t like the standard colors. Can I choose any color for the housings? 
A: Yes, OEM service offered for customized color, logo, package, design, etc. 

Q3.What’s the MOQ  power bank 4000mah with good battery wholesalespowerbank in bulk gifts new products 2016  

A: Regular MOQ: 500 pcs with neutral retailer packaging; OEM MOQ: 1000pcs for trial order. 

Q4. What is the packaging?
A: Individual gift box and carton; OEM package is welcome.

Q5. How should we pay if we order from you?
A: Payment terms accepted: Alibaba Payment, T/T, PayPal, and Western Union
 
Q6. What’s the warranty?
A: Yes, we can offer 12-month guarantee for the goods.

Warranty and After-sales service:
 
1, The warranty period for one year
2. When Power Bank have problem,please contact the salesman,and send us the  faulty video and describe the problem so that we can confirm the problem with our after service department.
3. Our after service department will deal with the problem within 24 hours because of time difference.
4. Our salesman will contact you and tell you the solve solution.
5. If need replace parts,we will send you the new replacement parts immediately by DHL (3-4days you can receive it) after your sending the important faulty parts. After sending new replacement parts,our salesman will send you the video about how to replace parts.
6. If the warranty period expires, we can aslo offer spare parts at cost.