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 FAQ                                                                 

Q1: Are you factory or trading company?

A: We are a factory, we can provide ODM & OEM services.

Q2: Can I have special price and service for wholesale?

A: Yes,we are professional manufacturer and have favorable price and good service for wholesalers. OEM and ODM is accepted.

Q3: What is your warranty for your products?

A: According to your requirements for quality. Generally, we offer one to two years guarantee.

Q4: What is your lead time?

A: Sample: in 7 working days. Mass order: 20-30 days depend on the order quantity.

Q5: How do you help me to save freight cost?

A: We have several cooperated forwarder, confirm the freight each one, and offer you the most suitable one for you.

Q6: What is your payment terms?

A: West Union, Paypal, T/T are available for your choosing.

Q7: How do you ship the goods and how long does it take?

A: The samples will be shipped by DHL, UPS, FEDEX, TNT, EMS. It usually takes 3-5 days to arrive. By air, by sea are also acceptable.

Q8: Do you have the ability to do independent research and development?

A: Yes, with 4-5 Led lighting engineer, we do have the research,development and innovation ability to meet customers demand. 

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