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1.Question: How could I get samples? 
Answer:We wouldn't supply free samples before we have a deal. However:we often offer free samples to our long relations buyer 

2.Question: How can I get your price list? 
  Answer: Please send us your email or fax for our price list and order information. 

3. Question: How to place an order? 
  Answer: Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order: 
1) Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method (by courier, by air or by ocean container) 
2) Product information - model numbers, quantity, unit price 
3) Delivery time required 
4) Freight payment (by collect or prepay) 
5) Forwarder's contact details if there's any (in China or Hong Kong) 

4. Question: Can you arrange the transportation for us? 
   Answer: Yes. We can arrange transportation by sea or by air,by express such as dhl, ups ,fedex, tnt,ems,china post, hk post

5. Question: What's your usual payment term for orders? 
   Answer: We accept terms of T/T,paypal, money gram, western union ,escrow

6. Question: do you accept sample order or small order?
    Answer: yes, accept. We have colleagues to sever you according to the buyers

7.Question: Warranty& After-Service

   Answer:

We provide 1 year warranty . If the item is defective, please sent back to us, we will repair or replace new one for you. The buyer is responsible for the shipping costs incurred when sending back. We are responsible for the shipping cost to the buyer. 
Noted:
We will charge the extra costs if the broken made by the consumers, beyond quality issues, please see the detail:
1) it is defective but opened  personally or parts were changed
2) for scratch, broken, corrosion and immerse
3) over the warranty date
4) not produced by us.
We can replace new to you if come to the inquiry. you find the quality issues when you check goods face to the courier , we will change new ones without excuse when you send back the previous ones