1x4 ceiling office panels light SMD epistar led panel lighting fixture

 A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A: Samples need 3-5 working days, mass products need 7-10 days.

Q3. How do you ship the goods and how long does it take to arrive?

A:Express(DHL,UPS,Fedex or TNT.), Air or Sea shipment is available depends on your need. It usually takes 3-5 days to arrive except Sea transportation.

Q4. How to proceed an order for led light?

A: Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If mockup is ok, finally we will go to mass production.

Q5: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q6: How to deal with the faulty?

A: Firstly, our defective rate is less than 0.2%, so there is no big problem to the lights. Secondly, we usually offer 2 years warranty for our lights. Thirdly, during the guarantee period, we will resend new lights with the new order for small quantity. If there are many lights don't work, we can repair them, then resend them to you.

√ In addition,after 2 years warranty,we can help you to maintain the lights and collect some material costs

*Trade Terms:

1.Shipping terms: EXW Shenzhen,can be negotion

2.Payment terms:T/T, L/C, paypal, Western Union                                                         

3.Package:Standard package or as to client's request 
4.Lead Time:7-15 days upon received deposit


*Our Service:
1.OEM and ODM offered to customers

2.Discounts are offered based on large quantities

3.Certificates:CE,ROHS,UL, if you need more cetification, please contact us

4.Your enquiry will be replied in 12 hours

Warmly welcome your question & tried order!